Community and conversations

The Community is where BankSync customers ask questions, share how they use BankSync and hear from the BankSync team. Open it from your workspace at Community.

Community is in preview: it appears only in workspaces where it has been turned on.

Who can read what you post#

Each forum says who reads it, just under its name:

• Everyone using BankSync can read this forum. Any signed-in BankSync customer can read its topics. Only your display name is shown next to your posts — never your email address or your workspace.
• Only members of this workspace can read this forum. Its topics stay inside your workspace.

Posts appear as soon as you send them; nothing is held for review. Leave out account numbers and anything else private.

Start a topic#

1. Choose New topic.
2. Give it a title, pick a category if one fits, and write the details.
3. Choose Post topic.

You can start 3 topics a day and post 10 times an hour. If you reach a limit, the message says when you can post again.

Reply, vote and report#

Open a topic to read it. Write in the box at the bottom and choose Reply. A reply marked Answer from the BankSync team is the team's answer to the question.

Choose Vote if a topic matters to you too: topics with more votes rise under Most votes.

Choose Report if a topic breaks the rules. The BankSync team takes a look; the author is not told who reported it.

A locked topic or a closed one cannot be replied to; the topic says which.

Conversations and your inbox#

Under Conversations you see the conversations you are part of and an Inbox of new replies and mentions. Open one to read it and answer; opening it marks it read. Mark all read clears the inbox.

Support cases have their own page under Settings → Support.