FeedbackWriteRetry-safe

Open a support case

create_support_case

Open a support case with BankSync about this workspace, as you. Support replies by email and in the app. A retry with the same idempotencyKey opens nothing new.

Parameters

Parameter	Type	Required	Description
`subject`	string	required	What the case is about, in a line
`message`	string	required	The opening message to BankSync support
`kind`	"support" \| "feedback"	optional	support (default): something is wrong or unclear. feedback: a suggestion.
`idempotencyKey`	string	optional	Input for idempotencyKey.

Example call

The tool call an MCP client sends (required arguments shown with placeholder values).

{
  "tool": "create_support_case",
  "arguments": {
    "subject": "value",
    "message": "value"
  }
}

Use this tool in

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Related Feedback tools

Send feedback to BankSyncsend_feedbackSend product feedback to the BankSync team as the signed-in user: a bug report, a feature request, or general feedback.List support caseslist_support_casesList your support cases with BankSync and the cases raised about this workspace: subject, status, who BankSync is waiting on, and when a reply is expected.Read a support caseget_support_caseRead one support case and its messages: what was asked, what BankSync support answered, and whether a message was sent by an automation.Reply on a support casereply_to_support_caseReply on a support case, as you.

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