---
title: "Review Queue: Decide on AI Suggestions"
description: "Work the Review Queue — where below-threshold AI category and merchant-name suggestions wait for you to accept, edit, or reject, with every decision teaching Memory."
section: "Enrichments"
canonical: "https://banksync.io/docs/enrichments/review-queue"
---

The **Review Queue** is where AI suggestions that were not confident enough to apply automatically wait for a human decision. When the [AI Categorizer](/docs/enrichments/ai-categorizer) or [Merchant Cleanup](/docs/enrichments/merchant-cleanup) scores a suggestion below the confidence bar, the field is left empty and the suggestion lands here instead — the AI never guesses quietly into your books.

Open it from the Enrichments page — the **Review Queue** link, at `…/enrichments/review`.

## How the queue is organized

Suggestions are **grouped by merchant pattern**, because that is the unit a decision actually covers: accepting "starbucks → Dining" resolves the pattern, and every future record matching it fills automatically. Each row shows:

- the normalized merchant pattern the suggestion is about,
- the target field (for example Category or Merchant Name),
- the **suggested value**, editable inline before you accept,
- the model's **confidence** as a percentage, color-coded,
- Accept and Reject actions.

![The Review Queue: a header reading 4 suggestions waiting, accepting teaches Memory for future records, with an Accept all at or above 90 percent button, above suggestions grouped by merchant pattern — sq blue bottle cof with Meals and Entertainment at 93 percent and Blue Bottle Coffee at 97 percent, amzn mktp us with Office Supplies at 62 percent, and gusto pay 872231 with Payroll at 78 percent — each row with an editable suggested value, a color-coded confidence, and Accept and Reject buttons.](https://cdn.banksync.io/screenshots/enrichments/review-queue.c4b41977b20914d2.png "Suggestions grouped by merchant pattern, each with its editable value, confidence, and Accept/Reject — plus the bulk accept.")

## What accept and reject actually do

- **Accept** — The value (or your inline edit of it) is taught to Memory with full user-edit credit — it
  applies to matching records immediately, starting with the next sync. One accept covers
  every future record with that pattern.
- **Reject** — The pattern is suppressed for that field: the AI stops suggesting it, and nothing is ever
  auto-filled for it. Rejection is how you say "leave this one to me".

Both decisions teach [Memory](/docs/enrichments/memory) — the queue is a teaching surface, not just a to-do list. If your workspace does not have a Memory enrichment yet, your first accept creates it automatically: resolving a suggestion *is* a request for learning.

> **Decisions apply to future records only:** 'Accepting a suggestion never rewrites rows already delivered to your connected sheet, database, or table — it teaches BankSync what to write from now on. If you want past rows updated too, edit them in the destination; Memory learns from those edits as well.'

## Bulk accept

The **Accept all ≥90%** button resolves every open suggestion at or above 90% confidence in one pass — the fastest way to clear a backlog after a big first sync, leaving only the genuinely uncertain rows for your eyes. Inline edits you have made are honored by the bulk accept.

## Housekeeping

You do not need to keep the queue at zero for correctness — unresolved suggestions simply mean the field stays empty:

- Open entries **expire after 90 days**, and the queue is capped at 2,000 open entries per workspace — it cannot grow without bound.
- A resolved entry never reappears: once accepted or rejected, the same suggestion is not re-queued even if the AI encounters the pattern again.
- The queue count appears in your [Digest](/docs/enrichments/digests), so a growing backlog surfaces on its own.

> **The queue shrinks itself over time:** 'Every accept teaches Memory, and Memory fills before AI runs — so patterns you have decided on never come back, and the AI spends its confidence on genuinely new merchants. An active workspace converges toward an empty queue.'

## Related guides

- [AI Categorizer](/docs/enrichments/ai-categorizer): the confidence threshold that decides what lands here.
- [Merchant Cleanup](/docs/enrichments/merchant-cleanup): the other source of suggestions in the queue.
- [Memory: auto-learn](/docs/enrichments/memory): where accepted decisions live and how learning works.